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It was 9pm during the night and thw personnel there claimed there was nothing at all he could do right until the subsequent early morning and which they couldn't purchase our hotel. Essentially we were stranded by having an undrivable automobile and no hotel, 3.five hrs from our ultimate place. My spouse called AAA and they arrived to alter our tire. The mechanic claimed he was Totally stunned that a rental enterprise would give us a car or truck which has a tire in that affliction. The inside of your tire was fully shredded. I shudder to Consider what would have occurred to my family members if that wheel experienced popped within the expressway and we shed control of our vehicle. My husband then drove our automobile back again to the Jacksonville airport Using the donut on it at 6am so he could possibly be there when the manager obtained in. They gave us half off our rental auto which basically lined our lodge for the night and our AAA membership which included altering the tire. I'm stunned they were not able to do far more for us, supplied The point that they put my household's life in danger after which you can weren't willing to pay for our hotel when we have been stranded during the night time, still far from our intended spot. I won't ever lease from E-Z Rental once again.
I called the helpline a number of situations to extend my rental and alter the fall off locale but none of the people I spoke with ended up capable to make the modifications
For anyone who is touring while in the warmer months, choose the vehicle that best suits your passenger and driving needs; having said that, whether it is predicted to snow all through your excursion it is best to rent a 4-wheel push. A compact SUV like the Toyota RAV4 will provide you with elevated managing and Management.
Stay away from E-Z Rental: autos will not be reliableThe only fantastic factor about E-Z Rental was that following a horrendous experience, they gave us a fresh, upgraded auto. There was also an extremely wonderful Girl working in the car great deal who noticed my household with youthful Young ones ready and gave us all a totally free bottle of drinking water.We had an Definitely horrendous working experience with E-Z Rental. First, we experienced an incredibly extensive wait to obtain our automobile, at the very least 45 minutes. Second, they gave us an unreliable automobile. Sitting within the passenger seat, I could truly feel extreme vibration while in the car. I said some thing to my partner about how unpleasant it was. But we pressed on, we thought this is what we bought for seeking to help save somewhat funds on a rental motor vehicle. But no number of discounts is truly worth putting my loved ones's life at risk. As we ongoing about the vibration ongoing to receive more powerful and much better. It was so lousy, I last but not least known as E-Z Rental Roadside Guidance. She could listen to the vibration throughout the phone and claimed we should get off the street immediately. We acquired to an exit, bought to some gasoline station, and questioned what they would do. She patched us in on the Jacksonville airport location.
I such as the motor vehicle as well as the assistance, Customer service was rapid and car replay for pick up. Great timing. I took the vehicle trough Kayak and offer of $103 unrestricted mileage and finish up becoming charge by Avis $212.
It took us forty minutes for getting our vehicle although we sat and waited considering various hundred spending plan hire a cars and trucks which were ten feet in front of us. Undecided why that they had to go "get autos in quite a bit that is a few miles away." Won't use them all over again which is of course
Anyways I termed in to check and apparently my reservation was moved to a different place that shut right at 12pm, and i wouldn't are actually capable to decide on my automobile up until the next day. I had to pay for an additional $a hundred to move it to another spot. Not cool.
Drunk driving is definitely an complete no-go in Jacksonville and police enforcement is rather rigid in the whole point out. Fines, confiscation of automobile, and suspension of the motive force’s license are achievable penalties at Liquor amounts of .
No matter if our prospects are traveling in for a here company journey or checking out household, we operate to be sure their rental practical experience is as easy as is possible.
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MisleadingNothingPrice appeared like a fantastic deal, but if you know the power is not really at the airport and add in the cost of transportation to and from the power, ended up over renting direct with Avis by a significant amount.
Your basic safety – Upkeep, cleaning and sanitizing has our highest precedence. All motor vehicles are absolutely ozoned just after use. Housekeeping wears gloves and masks though having your motor vehicle Prepared.
Very unprofessional I used to be recommended once I arrived that there was no motor vehicle obtainable for me and to cancel or reschedule for Saturday due to the fact my reservation was built within the final 24 hours! There was no even more clarification nor was it mentioned with any compassion for inconvenience
We never bought the vehicle, the location that you authorized us to reserve the vehicle from was closed at the time we booked the vehicle for. This was tge initially time that I utilized your business, and I won't ever use your organization again.